Get in Touch

Mon-Fri / 8 AM – 6 PM

1990 S No Number Rd, Bluffton, IN 46714, USA

For any questions or concerns, you can contact us via the form below

Frequently Asked Question!

How can I place an order on Xiomist’s website?

To place an order on Xiomist’s website, simply browse our products and add the desired items to your shopping cart. Proceed to the checkout page, where you will need to provide your shipping and payment information. Once payment is confirmed, your order will be processed.

Can I make changes or cancel my order?

If you need to make changes or cancel your order, please contact our customer support team as soon as possible at [email protected]. While we will make every effort to accommodate your request, please note that changes or cancellations may not be possible once the order has been processed.

How long does shipping take?

Shipping time varies depending on your location. For orders within the USA, you can expect delivery within 3-8 business days. International orders typically take 12-22 business days to arrive. Please note that processing time for all orders is 0-2 business days.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it for a refund or exchange within 25 days of receiving the order. For detailed information, please refer to our Return & Refund Policy.

How long does it take to receive a refund?

Refund processing time can vary, but typically it takes 5-10 business days after we have received and processed your returned item. The refund will be credited back to the original payment method used for the order.

Is it safe to use my credit card on the Xiomist website?

Yes, it is safe to use your credit card on the Xiomist website. We prioritize the security of your sensitive information and employ secure socket layer (SSL) technology to protect your data. All transactions are processed through a secure payment gateway.

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